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Frequently asked questions
We understand you would have questions about our services and what they involve.
See below for our most commonly asked questions. Don’t see an answer just get in touch and we will be glad to help.
Where are you based?
We are an accounting and bookkeeping practice based in Barrow-in-Furness. As well as serving the nearby towns of Dalton, Ulverston and Millom, however, we can serve anyone in the UK. As we are a digital practice we have the capability to work with companies based all over the UK.
How do your fees work?
After an initial meeting where we can decide what services you want and need from us, we will calculate a fixed monthly fee for our services. Your fee will include all services we agree on including year-end accounts preparation, corporation tax return and self-assessments. In other words, we aim to be completely transparent with our pricing and you will have no nasty, surprising bills at the end of the year.
How much do you charge?
This is entirely dependent on you and your business. We will discuss your options and offer you a bespoke proposal based on your needs. We do not have ‘one size fits all’ price menu as everybody has different views on what is valuable to them and their business.
Do I need to be local to your office?
Not at all. Although our client base is predominantly based in Barrow-in-Furness, we have the advantages of using technology in our firm. This means that we can send/receive documents electronically and work completely remotely if necessary. Whether your local or across the country, we will work together. We will implement relevant apps to ensure the process runs as smoothly as possible. The process will be an organic one where if certain parts are not working as well as you would like we can easily work with you to make the necessary changes to improve the process for everyone involved.
How responsive are you?
We aim to respond to all emails within 24 hrs of receiving them. If the query requires more time we will still respond within 24 hours to let you know what we need to do. We endeavour to answer all phone calls but on the rare occasions where a call is missed we will return the call on the same day.
Do you specialise in any areas?
Although we work across many industries we are experts in the hospitality sector. We have a lot of experience in hospitality and are very familiar with the potential pain-points and problems thrown up for hoteliers, restauranteurs, pub landlords and café owners.
Is there a minimum contract period?
No. There is no minimum contract period but if you join us part way through the year, your fixed monthly fee will reflect any ‘catch up’ bookkeeping work that needs to be done. E.g If your year-end is 31st December and you join us in April you will be charged for January, February and March (at the same rate as your fixed monthly fee) in order for us to get you right up to date.
Can you give me up to date accounts information?
Yes. As we do your bookkeeping work on a monthly basis, any information you get from us will be as up to date as it can be. This ensures that you are well informed in good time to make business decisions. We believe this is much better than the traditional once a year method, where, by the time you realise something isn’t quite right you could potentially be almost 12 months down the line…too late!
Years in the Business
Receipts received in a shoebox
Tax Returns Completed
What We Do
At RSS Bookkeeping & Accounts Ltd we believe in a jargon-free, personal service for all our clients.
We will decipher your numbers in a way to make them easy for you to understand and what they mean to your business.
We will look after all your bookkeeping and accounting needs and work together with you to help drive your business to new heights.
Whether you are a new start-up, setting up your first business, or a well-established limited company with employees, RSS Bookkeeping & Accounts Ltd will be able to help you out.
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